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Terms and Conditions

Last Updated: 10th, September 2024
Last Reviewed: 10th, September 2024

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Vyper Hosting (“we,” “us” or “our”), concerning your access to and use of the vyperhosting.com, billing.vyperhosting.com and panel.vyperhosting.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

By using the Site, you acknowledge that you have read, comprehended, and accept to be legally bound by all of these terms and conditions. You are strictly forbidden from using the Site and any other services, and you must stop using them right away if you disagree with all of these terms and conditions.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.

We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.

It is your obligation to check these Terms and Conditions from time to time in order to be aware of any updates. Your continued use of the Site after the date on which such revised Terms and Conditions are posted will subject you to and be deemed as your acceptance of the changes in any revised Terms and Conditions.

The information on the site is not meant to be distributed to or used by any person or organisation in any jurisdiction or nation where doing so would be illegal, subject to registration requirements in that jurisdiction or nation, or both.

Therefore, if and to the extent that local laws are applicable, those who choose to access the Site from other locations do so of their own free will and are solely responsible for abiding by local laws.

To use the Site, any user who is considered a minor in the jurisdiction in which they reside (typically under the age of 18) must obtain permission from and be under the direct supervision of their parent or legal guardian. Before using the Site, if you are a minor, you must have your parent or guardian read and accept these Terms and Conditions.

Intellectual Property Rights

Unless otherwise stated, the Site is our exclusive property. All of the following are protected by copyright and trademark laws, as well as various other intellectual property rights, unfair competition laws of the United Kingdom, foreign jurisdictions, and international conventions: databases, software, websites, audio, video, text, photographs, and graphics on the Site (collectively, the "Content"), and trademarks, service marks, and logos contained therein (the "Marks").

For your informational and private use only, the Content and the Marks are offered on the Site "AS IS." No portion of the Site, nor any Content or Marks, may be duplicated, compiled, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, unless specifically permitted by these Terms and Conditions. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

User Representations

By using the Site, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete; 
  2. You will maintain the accuracy of such information and promptly update such registration information as necessary;
  3. You have the legal capacity, and you agree to comply with these Terms and Conditions;
  4. Not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;
  5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
  6. You will not use the Site for any illegal or unauthorized purpose;
  7. Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

User Registration

It might be necessary for you to register on the website. You acknowledge that you will be accountable for all uses of your account and password and that you will keep them private. If we decide, at our sole discretion, that a username you choose is inappropriate, obscene, or otherwise objectionable, we reserve the right to remove, reclaim, or change it.

Prohibited Activities

The site may only be accessed and used for the purposes for which we make it available. You are not permitted to use this site in conjunction with any commercial endeavours unless we have expressly approved or endorsed them.

As a user of the site, you agree not to:

  1. Without written consent from us, collect or assemble information from the site in a methodical manner in order to produce or assemble a database, directory, collection, or other type of information.
  2. Make any unauthorised use of this website, such as gathering user usernames and/or email addresses via electronic or other means and using them to send unsolicited emails, or making automated or fraudulent user account creations.
  3. Make purchases on the site by using a buying agent or purchasing agent.
  4. Use the site to advertise or offer to sell goods and services.
  5. Bypass, deactivate, or otherwise tamper with the Site's security features, such as those that enforce usage restrictions on the site and/or its content or that prohibit or restrict the use or copying of any Content.
  6. Participate in unapproved framing of the website or linking to it.
  7. Trick, con, or mislead us or other users—particularly when attempting to obtain passwords or other sensitive account information.
  8. Misuse our support services, or make up reports of misbehaviour or abuse.
  9. Use the system in any automated way, including by sending comments or messages using scripts, or by employing robots, data mining, or other similar techniques for extracting and gathering data.
  10. Interfere with, cause disruptions to, or place an excessive load on the website, its associated networks, or its services.
  11. Try to pose as someone else, impersonate someone else, or use someone else's username.
  12. Utilise any data gleaned from the website to intimidate, mistreat, or cause harm to another individual.
  13. Use the Site in any attempt to outbid us or in any other way, or in any other way, use the Site and/or the Content for any kind of profitable endeavour.
  14. Decipher, disassemble, decompile, or reverse engineer any software that is included in the Site or that is in any way connected to it.
  15. Try to get around any restrictions or measures on the site that are meant to keep users from accessing the entire site or just a portion of it.
  16. You should not harass, irritate, threaten, or intimidate any of our agents or employees who are assisting you with any part of the Site.
  17. Remove any content that has a copyright or other proprietary rights notice.
  18. The software on the Site, including but not limited to PHP, HTML, JavaScript, and other code, can be copied or modified.
  19. Viruses, Trojan horses, and other materials—such as an excessive use of capital letters and spamming, which is the posting of repetitive text on a website—that interfere with the uninterrupted use of the site by any party or that alter, modify, interfere with, or interfere with the use, features, functions, operation, or upkeep of the site may be uploaded, transmitted, or attempted to be uploaded.
  20. Any content that functions as a passive or active information collection or transmission mechanism may be uploaded, transmitted, or attempted to be uploaded. Examples of such content include clear graphics interchange formats (also known as "gifs"), 1x1 pixels, web bugs, cookies, and other similar devices (also known as "spyware," "passive collection mechanisms," or "pcms").
  21. Use, launch, develop, or distribute any automated system, including without limitation any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, save as may result from standard search engine or Internet browser usage. You may also use or launch any unauthorised script or other software.
  22. Defame, damage, or in any way impair us or the Site, in our judgement.
  23. Use the Site in a way that defies any laws or rules that may be in force.

User Generated Contributions

The website may offer you the chance to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the website, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or other material (collectively, "Contributions"). It may also invite you to engage in chat, contribute to, or participate in blogs, message boards, online forums, and other functionality.

Contributions might be accessible through third-party websites and by other users of the site. Therefore, any Contributions you send could be regarded as non-proprietary and non-confidential. By creating or making any Contributions available, you thus grant and represent that:

  1. The intellectual property rights of third parties, including but not limited to copyright, patent, trademark, trade secret, or moral rights, are not and will not be violated by the creation, distribution, transmission, public display or performance, or accessing, downloading, or copying of your Contributions.
  2. You grant us, the Site, and other users of the Site permission to use your Contributions in any way that the Site and these Terms and Conditions may specify, or you are the creator and owner of the necessary licenses, rights, consents, releases, and permissions.
  3. You have the authorisation, release, and/or written consent of each and every identifiable individual contained in your contributions to use their name or likeness in order to facilitate their inclusion and use in any way that the site and these terms and conditions may see fit.
  4. Your Contributions are not false, inaccurate, or misleading.
  5. Advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or any other type of solicitation are not considered unsolicited or unauthorised contributions from you.
  6. According to us, none of your contributions are lewd, obscene, violent, filthy, harassing, libellous, slanderous, or otherwise objectionable.
  7. Nobody is made fun of, mocked, denigrated, threatened, or abused by your contributions.
  8. Your Contributions do not call for the overthrow of any government by force or incite, support, or threaten to harm another person physically.
  9. Your Contributions do not violate any applicable law, regulation, or rule.
  10. No third party's right to privacy or publicity is infringed upon by your contributions.
  11. There is nothing in your contributions that asks for personal information from anyone younger than 18 or that uses minors for violent or sexual purposes.
  12. Your Contributions are not intended to violate any state or federal laws pertaining to child pornography or other laws meant to safeguard minors' health or welfare;
  13. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  14. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms and Conditions, or any applicable law or regulation.

Your ability to use the Site may be terminated or suspended, among other consequences, for using it in a way that is inconsistent with the aforementioned terms and conditions of this agreement.

Guidelines For Review

We might provide you sections of the website where you can rate or review things. The following requirements must be met when you post a review:

  1. You should have first-hand experience with the person/entity being reviewed.
  2. There should be no hateful, racist, abusive, or profane language in your reviews.
  3. References that discriminate against people on the basis of their religion, race, gender, national origin, age, marital status, sexual orientation, or disability should not be included in your reviews.
  4. There shouldn't be any references to unlawful activity in your reviews.
  5. If you are posting negative reviews, you shouldn't be associated with rival businesses.
  6. You must refrain from drawing any conclusions about the legality of behaviour.
  7. Posting any deceptive or fraudulent statements is prohibited.
  8. It is not permitted for you to launch a campaign urging people to post reviews, good or bad.
  9. The terms and conditions listed on the https://trustpilot.com website must be followed. It is also advised that you review the guidelines. Here are the end-user terms and conditions: 
      1. https://uk.legal.trustpilot.com/for-reviewers/end-user-terms-and-conditions 
      2. https://uk.legal.trustpilot.com/for-reviewers/guidelines-for-reviewers

We reserve the right to accept, reject, or remove reviews at our sole discretion. We are not required by law to filter or remove reviews, even if someone finds them offensive or inaccurate. We do not necessarily agree with reviews, nor do we represent the opinions of any of our partners or affiliates.

We disclaim all responsibility for any reviews, as well as for any losses, liabilities, or claims that may arise from them. By submitting a review, you give us the right and license to reproduce, alter, translate, transmit in any format, display, perform, and/or distribute all content related to reviews for an unlimited period of time. This right and license is nonexclusive, worldwide, royalty-free, fully paid, assignable, and sub licensable.

Social Media

The Site's functionality allows you to link your account to any online accounts you have with third-party service providers (each of these accounts, a “Third-Party Account”) by giving us access to your Third-Party Account through the Site or by providing your login credentials through the Site, as long as it's allowed by the terms and conditions that apply to each Third-Party Account.

You represent and warrant that you have the right to give us access to your Third-Party Account and/or disclose your login information to us, without violating any of the terms and conditions governing your use of the relevant Third-Party Account, and without requiring us to pay any fees or subjecting us to any usage restrictions imposed by the Third-Party Account's third-party service provider.

We may access, make available, and store (if applicable) any content you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is accessible on and through the Site via your account. This includes, without limitation, any friend lists. You also agree that, by giving us access to any Third-Party Accounts, we may: (1) submit to and receive from your Third-Party Account additional information, to the extent that you are notified when you link your account with the Third-Party Account.

Personally identifiable information you post to your Third-Party Accounts may be accessible on and through your account on the Site, depending on the Third-Party Accounts you select and subject to the privacy settings that you have set in such Third-Party Accounts. Please be aware that Social Network Content may no longer be accessible on and through the Site if a Third-Party Account or related service is rendered unavailable, or if we lose access to such Third-Party Account due to termination by the third-party service provider. You will always have the option to break the link between your Third-Party Accounts and your Site account.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.
We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content.

You understand and consent to our using your contacts list on your tablet or mobile device, as well as your email address book linked to a Third-Party Account, exclusively to locate and notify you of contacts who have also registered to use the Site. Through your account settings (if applicable) or by contacting us using the details below, you can deactivate the connection between the Site and your Third-Party Account. With the exception of the username and profile picture that are connected to your account, we will make an effort to remove any data that was obtained through a Third-Party Account and was saved on our servers.

Submissions

You understand and agree that any queries, remarks, ideas, suggestions, feedback, or other information you send us about the Site ("Submissions") are non-confidential and will be our exclusive property. All intellectual property rights shall be exclusively owned by us, and we shall be free to use and distribute these Submissions for any legitimate purpose—commercial or otherwise—without granting you credit or other compensation. By making this agreement, you give up any moral rights you may have to any such Submissions and guarantee that any such Submissions are original to you or that you are authorised to submit them. You acknowledge that in the event that your Submissions are actually or purportedly violated by someone else's intellectual property, you will have no legal recourse against us.

Third-Party Websites and Content

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms and Conditions no longer govern.

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Site Management

We reserve the right, but not the obligation, to:

  1. Monitor the Site for violations of these Terms and Conditions;
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities;
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
  4. In our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
  5. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Acceptable Use Policy

Please read through our acceptable use policy to make sure you always have a positive and consistent experience.

Privacy Policy

We take your privacy and data protection seriously; for more information, please see our privacy policy.

Refund Policy

Check out our refund policy to see if you qualify for a refund.

If someone is using content that you own or have permission from the copyright owner to create a copyright claim about without your consent on our services or products, please review the relevant section on reporting them to us. We have strict guidelines regarding using copyrighted materials on our services; please refer to our copyright policy to make sure you comply with them.

Term And Termination

These Terms and Conditions shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS AND CONDITIONS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

You are not allowed to register and create a new account under your name, a false or borrowed identity, or the name of any third party, even if you could be acting on their behalf, in the event that we suspend or terminate your account for any reason.

We reserve the right to take necessary legal action, including without limitation seeking civil, criminal, and injunctive relief, in addition to cancelling or suspending your account.

Your Right To Support

We reserve the right, at any time and without prior notice or warning, to limit or eliminate your ability to use our support system. When our support guidelines are broken, or when management gives the go-ahead, such action may be conducted. Any acts of violence or hatred directed at our employees or support personnel will not be accepted.

Modifications And Interruptions

We maintain the right, at our sole discretion and without prior notice, to alter, amend, or remove any portion of the Site. We are not required, though, to update any of the content on our website. Additionally, we have the right, at any time and without prior notice, to alter or terminate all or part of the Site. Regarding any alteration, pricing adjustment, suspension, or termination of the Site, we shall not be responsible to you or any other person.

We cannot promise that the Site will always be accessible. Interruptions, delays, or mistakes may arise from hardware, software, or other issues, or from the requirement for Site-related maintenance. Without providing you with prior notice, we reserve the right to alter, update, suspend, terminate, or otherwise change the Site for any reason or at any time. You acknowledge that in the event of a site outage or discontinuation, we shall not be liable in any way for any loss, injury, or annoyance brought on by your inability to use or access the site.

Nothing in these Terms and Conditions shall be interpreted as requiring us to support and maintain the Site or to provide any updates, releases, or corrections related thereto.

Corrections

The website may have typographical mistakes, inconsistencies, or omissions pertaining to various aspects of the website, such as pricing, availability, and descriptions. We maintain the right, at any time and without prior notice, to update or modify the content on the Site and to correct any mistakes, inaccuracies, or omissions.

User Data

For the purpose of maintaining the Site and keeping track of your usage of it, we will keep some of the information you send us. You are entirely responsible for any data you communicate or that is related to any activity you have done using the Site, even though we regularly backup data. You hereby waive any right of action against us arising from any such loss or corruption of such data, and you agree that we shall not be liable to you for any such loss or corruption of any such data.

Electronic Communications, Transactions, And Signatures

Emails sent to us, forms filled out online, and visits to the Site all qualify as electronic communications. You agree to receive communications from us electronically, and you acknowledge that any agreements, notices, disclosures, and other communications we send you via email and the website meet any legal requirement that they be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Miscellaneous

The whole agreement and understanding between you and us is contained in these Terms and Conditions as well as any policies or operating guidelines that we may post on the Site. Any right or provision of these Terms and Conditions that we do not exercise or enforce shall not be deemed a waiver of that right or provision. To the maximum extent permitted by law, these Terms and Conditions apply. We are free to transfer any or all of our duties and rights to another party at any time. Any loss, damage, delay, or inaction on our part resulting from any cause outside of our reasonable control will not subject us to liability or responsibility.

Any clause in these terms and conditions, or portion of a clause, that is found to be illegal, void, or unenforceable is considered severable from the rest of the agreement and has no bearing on the legality and enforceability of the other clauses. These Terms and Conditions and your use of the Site do not establish any joint venture, partnership, employment, or agency relationship between you and us. By virtue of having droughted these Terms and Conditions, you agree that they will not be interpreted against us.

You hereby waive any and all defences you may have based on the electronic form of these Terms and Conditions and the lack of signing by the parties hereto to execute these Terms and Conditions.

Contact Us

Please contact us at legal@vyperhosting.com with any complaints you may have about the Site or to learn more about how to utilise it.

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