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Privacy Policy

Last Updated: 10th, September 2024
Last Reviewed: 10th, September 2024

This Privacy Policy describes the policies of Vyper Hosting on the collection, use and disclosure of your information that we collect when you use our website (https://vyperhosting.com https://panel.vyperhosting.com https://vps.vyperhosting.com https://billing.vyperhosting.com). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. We may modify this Privacy Policy at any time without any prior notice, therefore it is your responsibility to periodically review this Privacy Policy to stay informed of updates. You will be subject to and will be deemed to have been made, aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Acceptable Use Policy are posted.

Information we collect

We will gather and handle the ensuing personal data about you:

  • Full Name
  • Username
  • Email Address
  • Mobile Number
  • Billing Address
  • IP Address

How we collect your information

We obtain and gather data about you in the following ways: When a user provides personal information in any other way, such as by completing the registration form.

How we use your information

The following are the uses of the information we will make of you:

  • Creating user account
  • Enforcing T&C
  • Payment processing
  • Customer Support
  • Notifications on the site, related to your billing and payment information and tickets.

How we share your information

Without your permission, we will never give your personal information to a third party, except in limited circumstances. Your personal information may also be shared for the following purposes:

  1. To abide by any applicable laws, rules, decrees, or other legal procedures.
  2. To uphold the terms of your agreements with us, such as this privacy policy.
  3. To react to allegations that any third party's rights have been violated by your use of the service. Your information will be one of the assets transferred to the new owner in the event that our company or the service is bought by another business.

Retention of your information

When user accounts are inactive, we will keep your personal information on file for a period of 90 days to two years, or as long as necessary to accomplish the purposes outlined in this Privacy Policy for which it was obtained. For longer periods of time, we might need to maintain some information for record-keeping and reporting purposes in line with the law, or for other justifiable purposes like fraud prevention, legal rights enforcement, etc. It is possible for residual anonymous information and aggregate information to be kept for an extended period of time without revealing your identity.

Your rights

You may be able to access, correct, erase, or obtain a copy of your personal data, restrict or object to the active processing of your data, request that we transfer your personal data to another organisation, revoke any consent you may have given us to process your data, file a complaint with a statutory authority, and exercise any other rights that may be relevant under applicable laws, depending on the applicable laws. You can email to us at [email protected] to make use of these rights. We shall reply to your request in compliance with the relevant legal statutes. By contacting us at [email protected], you can choose not to receive direct marketing messages from us or have your profile used for marketing purposes. Please be aware that you might not be able to access or utilise the services for which your information was requested if you refuse to give us permission to collect or process the necessary personal information or if you withdraw your consent to do so.

Security

We value the security of your information, and to guard against its loss, improper use, or unauthorised alteration, we shall take reasonable security precautions. Nevertheless, due to the inherent risks, we are unable to guarantee complete security. As a result, you send any information to us at your own risk, and we are unable to guarantee or promise its security.

Third party links & use of your information

Grievance / Data Protection Officer

You can email our Grievance Officer at [email protected] with any questions or issues you may have regarding how we are handling the information you have on file. We will respond to your concerns in compliance with the relevant laws.

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